Contact

Questions about an order, or not sure which product suits your pet? Send us a message using the form below, or email us directly. The Pet Utopia team usually replies within one business day.

Email: hello@vitopiapets.com
Customer service hours: Monday to Friday, 9am–5pm AEST (excluding NSW public holidays)

For order questions, please include your order number so we can help faster. For returns, see our Refund Policy; for delivery times, see Shipping & Delivery.

vitopiapets.com is owned and operated by Pet Utopia, a registered business name
ABN 24 386 542 161 · New South Wales, Australia · About us